Privacy Policy
Last Updated: September 18, 2026
1. Information We Collect
When you book tickets or travel packages with us (operated under legal entity Roshni Tours & Travels), we collect personal information necessary to process your reservation, including full name, mobile number, email address, age, gender, and payment details.
2. How We Use Your Information
Your information is used strictly to issue electronic tickets, dispatch WhatsApp & SMS boarding updates, facilitate live GPS bus tracking, pre-register temple VIP queue passes, and provide customer concierge support.
3. Data Security & Encryption
We implement industry-standard 256-bit SSL encryption to safeguard your data during transmission. Payment processing is conducted through PCI-DSS compliant payment gateways, and we never store full credit card numbers or UPI PINs.
4. Sharing of Information
We do not sell or rent your personal data to third parties. Information is shared only with essential operational partners (such as verified hotel providers, temple trust registries, and driver depot coordinators) strictly to deliver booked travel services.
5. Your Privacy Rights
You have the right to access, update, or request deletion of your saved passenger profiles at any time through your Customer Profile dashboard or by contacting our support team.
6. Contact Us
For privacy inquiries or data requests, email our Data Protection Officer at privacy@yatrabus.in.